ABOUT THE FOUNDER
After spending over 20 years immersed in the auto dealership world, I’ve seen it all — from coast to coast, thousands of dealerships, service bays, and showrooms. I’ve had one-on-one conversations with everyone from service advisors and techs to GMs and customers themselves. Through all those experiences, one thing has always been clear: most software systems weren’t built with the people who actually use them in mind.
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Some tools were good. Others were clunky. And many were downright frustrating (or unintentionally hilarious). But it wasn’t until a few years ago that a service manager — a former tech — looked me in the eye and said something that really stuck:
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“Mike, we just want the KISS method — Keep it Simple, Stupid.”
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That one sentence hit home. Over and over, I’d heard the same pushback: “Our customers don’t use technology,” or “They won’t engage with texting.” But then I’d drive past a restaurant and see those same customers ordering from a kiosk without hesitation. Or hear about someone’s grandmother who just called an Uber to go shopping.
​The problem wasn’t technology — it was the way it was being delivered.
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I founded Quantum Forge Pro to change that.
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We’ve built a platform that’s modern, intuitive, and ridiculously easy to roll out. It doesn’t take weeks of training or IT headaches. It doesn’t overwhelm your team. It just works — and helps you work better and brings more $ to the table. Quantum Forge Pro brings organization, transparency, and results to the dealership floor, while still offering the kind of support dealers and customers appreciate in today’s fast-paced world.
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As an avid rider and powersports enthusiast myself, I’ve also seen firsthand that the same challenges exist across the powersports industry. Whether it’s a motorcycle shop, a boat dealer, or a UTV service bay, the need for clean, efficient, and user-friendly systems is just as real — if not more so. Quantum Forge Pro is built to meet that need, helping powersports businesses streamline operations and elevate the customer experience without overcomplicating the process.
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We’re not trying to reinvent the wheel — we’re just making sure it turns smoother.
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Welcome to the next evolution in powersports and auto service software.
Welcome to Quantum Forge Pro.
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— Michael Smith, Founder
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